Really What is going on

<p>To whom it may concern</p> <p> </p> <p>Please can someone help me or explain to me what is going on here.</p> <p>I have an contract with MTN so I went to MTN store in Nylstroom (Modimolle) on 06-06-2017, reason was due to the fact that I am unable to retrieve my mailbox due to some sort of password I need to enter which I never had to do before. I explained this to the staff member who scrabbled around for a bit and then told me ok give it 2 days and all will be resolved. *** ITS NOW 21-06-2017 I AM STILL UNABLE TO RETRIEVE MY MAILBOX DUE TO THIS PASSWORD.</p> <p>WHAT AM I TO DO HERE I AM RUNNING A BUSINESS AND NEED TO BE ABLE TO LISTEN TO WHAT REQUIREMENT MY CLIENTS HAVE SHOULD I MISS THEIR CALL. CAN SOMEONE PLEASE HELP WITH THIS PASSWORD TO EITHER RESET IT REMOVE IT OR WHATEVER NEEDS TO BE DONE AS I AM NOW REALLY FEDUP HERE!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>PLEASE CONTACT ME WITH A SOLUTION TO THIS</p> <p>REGARDS</p> <p>PIETER</p>