1 reviews | Active since Apr 2017
REALLY ? -MTN -REALLY ?
CAN I PLEASE HAVE MY ****ING MONEY BACK ... I TOLD YOU FROM THE START I DONT WANT THIS MA SE **** CONTRACT AFTER YOU ****ED ME AROUND FROM PILLAR TO ****ING POST AND STILL I HAVE NO ANSWERS BUT NOW THE SERVICES YOU ASSIGNED TO ME IS GOING OF FROM MY ACCOUNT LEFT ,RIGHT AND CENTRE - THIS IS NOT ONLY A **** NETWORK ITS A MA SE **** OF AN OPPERATION . I AM PAYING FOR SERVICES I NEVER USED ON A MOBILE PHONE I NEVER RECEIVED .
Dear Colin,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to forward me the correspondence between yourself & MTN accompanied with your ID number to *** so I can rectify your account and find a suitable outcome.
Looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Colin,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to forward me the correspondence between yourself & MTN accompanied with your ID number to *** so I can rectify your account and find a suitable outcome.
Looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,