Really impressed
<p>I got ****** in town and first thing I did once I got my case no was to send my claim form to mtn insurance. I did my research and found alot of bad reviews about this insurance. However, I was treated very well. Great customer service. The only problem is that they wanted many forms from the store (which I needed to go phyically get) which I think they should already had in their system.</p> <p> </p> <p>Well done !.</p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
03 May 2017, 22:47Good Day,
Thank you for taking time to give us this positive feedback.
It is only through feedback from our customers were are able to identify areas of concern and improve on them. It is pleasing to us to know that you are satisfied with the service you received from our insurance department.
We look forward to continue improving on our service delivery to you.
Kind Regards
mike
Complaints Management Team
Reference Number: ***8
Best regards,
MTN South Africa's reply03 May 2017, 22:47
Official
Good Day,
Thank you for taking time to give us this positive feedback.
It is only through feedback from our customers were are able to identify areas of concern and improve on them. It is pleasing to us to know that you are satisfied with the service you received from our insurance department.
We look forward to continue improving on our service delivery to you.
Kind Regards
mike
Complaints Management Team
Reference Number: ***8
Best regards,