FK
Fritz K
1 reviews | Active since Jun 2015
01 Jun 2015, 15:10
Really dissapointed
Being promised that i would be phoned back in 2 - 5 working days, now waiting for 2 weeks already, and then when i phoned this morning i was told that everyone at the department im looking for is on strike? Really not acceptable service delivery for someone who is really in need of their service and has been a contract customer for 8 years now.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
08 Jun 2015, 14:06Hello keluf85,
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
Please furnish us with more detail in order for us to look into the matter and assist you promptly.
Regards
Jean
REQ:***
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
Please furnish us with more detail in order for us to look into the matter and assist you promptly.
Regards
Jean
REQ:***
MTN South Africa's reply08 Jun 2015, 14:06
Official
Hello keluf85,
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
Please furnish us with more detail in order for us to look into the matter and assist you promptly.
Regards
Jean
REQ:***
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
Please furnish us with more detail in order for us to look into the matter and assist you promptly.
Regards
Jean
REQ:***