1 reviews | Active since Dec 2016

03 Dec 2016, 10:32

Really disheartened and angry!!!

<p>i right this with utmost disappointment </p> <p> </p> <p>i signed up for the Cyber Monday special and took a phone with it.Up to now there is no response.It says processing according to the store I did it at.</p> <p> </p> <p>i need this as I will be using it as a business phone.My store went out of there way to help me.The consultant even emailed the head office to speed it up as it was the 4th day yesterday but up to now still no approval.I really don't think it takes so long to do Checks yet I already have TWO lines with mtn and all pavements in order up to November.</p> <p> </p> <p>thumbs up to the store which was mtn liberty midlands mall Pmb the branch by Woolworths.They tried whatever they could.But it is certainly the whoever or whichever department does the checks are ones messing around </p> <p> </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Dec 2016, 17:30
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

We have noted that the application that was captured on 2016-11-28 has been finalized and the mobile number 083****580 is active on the network.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***