<p>I have phoned in May to have my debit order changed I have sent in the email with the forms. I then went to your Facebook to complain and again someone only asked for my mtn pin and nothing. I have begged you not to debit that account. But still you did. I had to go to the bank to deposited the funds from my husband's account as it was ment to go from his account. The past 4 years your service is getting worse and worse. Your data is more expensive then others so why do I need to still be loyal to a company that I have been with for 7 years? But I am sorry I am planning to move once my contracts are done. I just have one problem agter the other</p>
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
The Banking details that we have on the system are from an FNB savings account. should this not be correct please send me the correct details with your ID number. Please copy and past this page on your email for easy referencing. Send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
The Banking details that we have on the system are from an FNB savings account. should this not be correct please send me the correct details with your ID number. Please copy and past this page on your email for easy referencing. Send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
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