Really bad service!!!

<p>I've upgraded on 8August 2016 which a Samsung Galaxy S7 Edge with a free Samsung Galaxy tab 3 Light. <br /> <br /> <br /> I went to mtn store on 2 November 2016 with the complaint that amount mtn Debit my account is wrong. In my contact it is R679 which MTN debited me for October R803. 99 and again on November R802. 99. So what happend was they charged me an extra on the Data and smsses, which supposed to be included in my contract. So then they loaded a query with the reference number USD ********** which they said was loaded and resolved, but still isn't!!<br /> <br /> I was then waiting for my refund, which never came.! So I went back 25 November 2016 and the USD was still not resolved!! So I asked them to Cancel my contract with MTN the reference number for the call is ********** 78 then they said I will receive a call to cancel my contract.<br /> <br /> It's 4days later and still no call from MTN!! <br /> <br /> <br /> So here by this message I would like to cancel my contract ASAP! <br /> <br /> <br /> My reasons for cancelling is. <br /> <br /> 1. I have absolutely no signal at my premises and if I do get signal it is absolutely ridiculously bad. I had some there to assist me with the signal problem and he was amazed how bad the signal was. <br /> <br /> <br /> <br /> 2. I've received a free Samsung Galaxy tab 3 Light that was supposed to get 250Mb Data each month I've contacted the mtn store where I've upgraded to help me set up the tab so that I can receive the Data. I then followed his instructions and still haven't received any data on the tab3. So it's it is 3 months behind with the data that I suppose to receive. <br /> <br /> <br /> 3rd and last thing is that MTN Still are debiting me with the wrong amount R803. 99 even thought my contract says R679. 00 and they never refunded me with the outstanding amount. <br /> <br /> So if MTN can cancel my contract, I will motivate pay a penalty fine for cancelling my contract, because it is not my fault that I want to cancel it is because of your bad service MTN <br /> <br /> <br /> A ScreenShot file is added to show my wonder full LTE experience. I also have video as proof and I have a lot of phone call recordings as proof. <br /> <br /> <br /> So Please MTN Stop this contract ASAP! I will hand it over to my Attorney and stop Debit on my account. I'll give you Two more days. <br /> </p>