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shelley E

1 reviews | Active since Mar 2015

19 Mar 2015, 09:07

Really Bad Service

Initial request on 21.1.15 regarding very poor cell coverage Req no ***. Resubmitted 4.2.15 Req no. ***. Resubmitted 7.2.15 Req no ***. Resubmitted 18.2.15 Req no ***. Resubmitted 23.2.15 Req no ***. Resubmitted 24.2.15 Response.....will escalate to Thomas. Resubmitted 5.3.15 Req no ***.<br> With such poor 'service' the average person would be out of business. After all this correspondence, I still have had no action from Mtn, all I do have is very poor cell reception, oh, that is unless I run outside and climb onto a hig bench and turn in circles until I have a vague signal. Well done Mtn Im 66 years of age!

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Mar 2015, 14:40
Official
Hello shelley ellis,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that this has been escalated to the relevant department for resolution.

Thank you
Wenzile Masina
REQ:***