Really?

Item: MTN South Africa
Rating: 2
Author: Rudi van der Bank

I have a contract with mtn and the last time i received my airtime was beginning of last month. I phoned them twice and all they say is im sorry. I asked the call center agent if i must buy my own airtime now and the answer was just yes. Im being billed for this month,but my BIS isnt working and i dont have airtime! Come on MTN get your story sorted out asap.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

15 Oct 2015, 07:51

Hello doc258,

Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly contact Foschini Group on *** (chargeable) as when I check on our systems it shows that you are being serviced by Foschini Group.

Warm Regards
Nompumelelo
REQ:***

Best regards,

MTN South Africa's reply15 Oct 2015, 07:51

Official

Best regards,

Really?

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