Real Bad Service
<p>I dont know how many emails and calls i have made too Mtn already for their assistance</p> <p> </p> <p>All i want is my phone too be unblacklisted. Called in to the call centre this evening as well no manager or supervisor on duty.</p> <p>This is a briege of contract </p> <p>i am now wanting too contact the Cape Argus,Cape Times.</p> <p>I am even willing too make contact with Carte Blanche</p> <p> </p> <p>This email was sent from</p> <p>You rep**** on 2016/10/21 04:01 PM.<br />Good day</p> <p>i have sent the request for your device to be unblacklisted and within 24/48 hours your phone will be working,Plaeas keep request number SMC/ ********** 1960</p> <p> </p> <p>Regards ,<br />Samukelisiwe Shabane</p> <p> </p> <p>And i am still waiting......</p> <p> </p> <p>Monday morning i will be contacting the press as Mtn is not serious about their customers</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly send us to us your unblacklisting documents to *** and add your contact details so we are able to assist you further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly send us to us your unblacklisting documents to *** and add your contact details so we are able to assist you further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
