NP
Nesan P
1 reviews | Active since Mar 2009
18 Feb 2015, 11:21
READ THIS BEFORE TAKING AN MTN ACCOUNT!
About a year and a half back I took an MTN contract. Being told it was a top up contract, which of course it wasn't I received exorbitant bills for 2 months. After numerous queries, hello peter complaints and virtually everything under the sun I placed a stop order on this account hoping MTN would take this seriously. All they did was hand me over to their creditors who aren't willing to talk to MTN about these issues. I'm willing to pay the termination fees as said but not the bills as I was mislead. I'm not even expecting a response because MTN have been utterly useless since the outset - I would just like to warn others of what they're in for.
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Replies (1)MTN South Africa's replyOfficial
27 Feb 2015, 14:28Hello sydafek,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
This matter has been escalated to our legal team for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
This matter has been escalated to our legal team for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply27 Feb 2015, 14:28
Official
Hello sydafek,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
This matter has been escalated to our legal team for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
This matter has been escalated to our legal team for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
