1 reviews | Active since Dec 2017
Reactivation of phones is taking ages
Called the call centre a number of times. Sent through a letter with our ID requesting reactivation and yet this still takes ages. Nobody seems to help... get transferred from one person to the next. ref:# ********** 7
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly reply with your Id number or account number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaint Management Team
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly reply with your Id number or account number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaint Management Team