reactivation of my contract

at the end of the contract i requested my number to be on pay as you go. instead of the contract being cancelled and the number converted to pay as you go. the cell phone number was cancelled. i called in to request activation on the 05th of february 2014. the lady i spoke to Lerato informed me it would take 48hours. which is to end on the 08th. on the 09th of february i spoke to ntshali ntshali who informed me on the system the phone is to be activated on the 10th february 10:31 and on the phone is not activated. i called today today and spoke to Mpho whom put the phone down while i waiting to be trsnefered to a team leader. <br> apualing serve from the contact and retentions department for an error on thier side. <br> could someone just reactivate the number - i am only on the landline now ***