Reactivation of account

good morning, I have spoken to 3 consultants regarding the reactivation of my account, the first consultant advised me to send Proof of payment to her directly, I have, she also advised me my lines WILL NOT be suspend as I have sent her proof of payment, I have made an EFT payment two weeks ago of R1000 reason being I have not received my invoice for the month. <br> when I do try to contact MTN, it says the call centre is closed. <br> This is really poor service and I will terminate my contract! <br>