Reactivation

I am not impressed with the service received from MTN taking 16 Days to reactivate my 3GB uncapped lite.<br> I called in and was assisted by Happy on the 20th August 2015, only to hear that the delay was caused by payments not being allocated, which I gave my cell as reference number when payments where made.<br> <br> I was promised lines will be activated in the next 24 hours and it never happened as promised,She could not accede to my request, which i find (given number of years been with MTN) unacceptable. Notwithstanding i understand she is following a set of rules agreed by the system but still took 16 days for reactivation.<br> <br> Called in today afternoon spoke to client service, still couldn't be assisted only to find that my lines where erased from MTN systems.<br> <br> This is *********,<br> <br> Unhappy Customer