REACTIVATION!!!!

Mtn since you're working with Supersonic, please fix this **** asap!!!!

I will paste the email as it is Ticket # [SST***] // Billing // (New Comment) // (User ID: ***) Please see the payment arrangement breakdown below:

Upfront Payment (50% to lift the suspension): R1,514.82 × 50% = R757.41

Remaining Balance: R757.41

Repayment Plan (over 3 months): R757.41 ÷ 3 = R252.47 per month

Monthly Payments:

End of Month 1: R252.47 (payment plan) + Monthly subscription fee of R499.00 = R751.47

End of Month 2: R252.47 (payment plan) + Monthly subscription fee of R499.00 = R751.47

End of Month 3: R252.47 (payment plan) + Monthly subscription fee of R499.00 = R751.47

Please note that your current outstanding balance is R3,514.82. However, R2,000.00 will be credited to your account once the upfront payment of R757.41 has been received.

Please ensure that all payments are made on time to keep the payment arrangement active and avoid any interruption to your services.

I paid the upfront payment and all I'm asking for is reactivation but now i just receive smses stating that ny account is suspended. The R2000 that was supposed to be credited is not. What the **** is this? I've been calling all day doing follow ups, no escalations whatsoever. I'm ****ing ****ed!!! Fix this!!!