1 reviews | Active since Dec 2016
REACTIVATE MY NUMBER
<p>i made a payment on the 25th november for my contract C ********** and i was told my number is not active, according to the MTN subscriber agreement sec 5.2 if i require the suspension to be reversed a reconnection fee of R95 is required but everytime i call regarding this no one has a clue. please connect my sim urgently. my number is ********** 545</p>
Good day Seipati,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
We have sent your reactivation request to the Legal department for further assistance. Please note that you can only get your number back if it hasn't already been recycled.
Our Legal department will contact you to provide further assistance if the number can be reactivated.
We trust that you find the above in order.
Please do not hesitate to contact us for further assistance.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,
Good day Seipati,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
We have sent your reactivation request to the Legal department for further assistance. Please note that you can only get your number back if it hasn't already been recycled.
Our Legal department will contact you to provide further assistance if the number can be reactivated.
We trust that you find the above in order.
Please do not hesitate to contact us for further assistance.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,