VT
Vangile T
1 reviews | Active since Mar 2018
07 Jul 2019, 23:08
Re
Im still struggling even now to get help. I went one of your branches on friday. No assistance, im still having the same problem
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Replies (1)
MTN South Africa's replyOfficial
08 Jul 2019, 09:15Good Day Vangile
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, kindly note that the store consultant will re-capture your contract application and a clearance letter has been sent to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, kindly note that the store consultant will re-capture your contract application and a clearance letter has been sent to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply08 Jul 2019, 09:15
Official
Good Day Vangile
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, kindly note that the store consultant will re-capture your contract application and a clearance letter has been sent to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, kindly note that the store consultant will re-capture your contract application and a clearance letter has been sent to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,