-*** rating for MTN Insurance

Had the worst experience with MTN Insurance.

I submitted the required documents on the 7th of October. I have to constantly call and send them emails for updates or for things to be done on my claim. I have spoken to multiple agents that all tell be contradicting updates and cant explain what exactly is happening with my claim or the claim process. Some of them just give me an attitude when asking for clarity on my claim. Now they just tell me they will communicate with me whenever the are any updates because I'm calling them too much to follow up.

Deeply disappointed with MTN!

Its almost a month now, without a phone and their claim process is taking forever.