GA
Gareth A
1 reviews | Active since Nov 2015
13 Jan 2016, 17:30
Rather use Vodacom. MTN is shocking!!!!!!
I am totally disgusted by the way i have been treated after being a loyal customer for more that 15 years!!! MTN will not see another cent of my money once this contract is over!!!!
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Replies (1)
MTN South Africa's replyOfficial
15 Jan 2016, 10:42Hello garethanderson81,
Thank you for your post.
We are sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our customers.
Kindly be advised that your Insurance claim has been loaded, pending for a police case number or an affidavit. Please forward this information to our Insurance claims department so that we may be able to assist you accordingly.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Zukiswa
REQ:***
Thank you for your post.
We are sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our customers.
Kindly be advised that your Insurance claim has been loaded, pending for a police case number or an affidavit. Please forward this information to our Insurance claims department so that we may be able to assist you accordingly.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Zukiswa
REQ:***
MTN South Africa's reply15 Jan 2016, 10:42
Official
Hello garethanderson81,
Thank you for your post.
We are sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our customers.
Kindly be advised that your Insurance claim has been loaded, pending for a police case number or an affidavit. Please forward this information to our Insurance claims department so that we may be able to assist you accordingly.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Zukiswa
REQ:***
Thank you for your post.
We are sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our customers.
Kindly be advised that your Insurance claim has been loaded, pending for a police case number or an affidavit. Please forward this information to our Insurance claims department so that we may be able to assist you accordingly.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Zukiswa
REQ:***