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Cailin H

1 reviews | Active since Feb 2017

30 Aug 2020, 14:15

Rather pay more elsewhere than use MTN.

Even a 1 star rating for MTN is generous. Cannot believe the incompetency and rudeness of the mtn staff at Pavilion. Went to apply for a business contract and they don’t know how to port our prepaid mtn number to an mtn contract. After waiting 3 weeks, I get told to rather go elsewhere as they don’t know how to do that. Now we have had to sign a deal with Vodacom for less minutes and data and it’s more expensive per month. AND we have now also lost out on the Samsung free buds promo as we had to wait 3 weeks to be told this by MTN and now the stock is sold out. Unreal and ridiculous! We received pathetic service from them and it’s concerning that they don’t know how to do an internal number port.

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Replies (1)
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Cailin H's update02 Sept 2020, 18:02
Reviewer Update
And no one cares to respond to this or Facebook messenger messages... pathetic effort MTN!