AO
Arie O

1 reviews | Active since Mar 2015

06 May 2015, 01:29

randomly taking up all my airtime with no valid reasons!!

MTN, you guys are the worst.. pls people beware! This I believe happens randomly and when you check in with them, is stated is internet connection. How does internet connection in this day and age take up credit of R5 that's untouched,(once of the many other times that airtime has randomly gone missing) when you're regularly loading data bundles.

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Aug 2016, 07:32
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Your airtime was used on the internet.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ: **********