1 reviews | Active since Jul 2015
****** AT MTN
So Ive just experienced MTN's ****** contract policy. I app**** for a cellphone contact last week for my business and it was declined due to your credit policy. Please explain how a company that turns over R1.5million a year and has vehicles, insurance, medical aid and Vodacom contracts on its credit list get declined ??? Okay back to the ****** part, Your sales guys told me that white doctors and pilots who earn over R50 000 a month often get declined yet ****s and store tellers who earn R3500 get approved???? oh and they did mention it has to do with skin colour. This is just an observation they made and told me about and Im not upset with them at all because they are good guys, Its you MTN that has a problem. I will be taking this matter further as this is a MAJOR issue that will be addressed. I expect a reply to this ASAP and would like clarification on this!!!!!
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly supply the sequence number of the application you made, and we will be able to see the reason for the rejection.
Regards
Mary
REQ:***
Best regards,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly supply the sequence number of the application you made, and we will be able to see the reason for the rejection.
Regards
Mary
REQ:***
Best regards,
