tN
tuliswa N

1 reviews | Active since May 2015

25 Feb 2017, 16:53

R99 data SIM for 6gb....Data short

<p>Hi MTN, I recently app**** for a data sim in January for R99 (2GB recurring + 4GB night express). However thats not what I have gotten last month and not this month. Last month i got 1,8gb recurring + 1,8 night express (Pro rata), this month when MTN loaded data i got 2GB recurring + 2GB night express. MTN in total owes me just under 4GB night express. I cannot pay for data that was not loaded. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply27 Feb 2017, 23:46
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the prorated additional Night Express 2GB Data Bundle has been loaded on 2017-02-27, the full amount will be loaded on the next provisioning date 2017-03-21. Kindly check the detailed balance by dialling *141*1#ok.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,