SN
Sithokozile N
1 reviews | Active since May 2015
11 Jun 2018, 09:37
R8 for what?
This company takes R8 every second time i recharge, no explanations whatsoever. Im not subscribed to any content things. I've asked them so many times but no response. ***** you MTN
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
13 Jun 2018, 12:48Thank you for your post.
We sincere apologized for any inconvenience incurred
We have tried to contact you for assistance on ***, the number you have dialed do not exist.
We do require the cell number in question when loading airtime and R8.00 charge.
Please assist us with the information.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply13 Jun 2018, 12:48
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred
We have tried to contact you for assistance on ***, the number you have dialed do not exist.
We do require the cell number in question when loading airtime and R8.00 charge.
Please assist us with the information.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
SN
Sithokozile N's updateReviewer Update
13 Jun 2018, 13:02 ********** 318
SN
Sithokozile N's update13 Jun 2018, 13:02
Reviewer Update
********** 318
MTN South Africa's replyOfficial
25 Jun 2018, 08:36Thank you for your information.
We cannot see the information provided due to Hello Peter will change any numbers with a ***
See feedback from Hello peter
Jun 13, 2018
1 week ago
sthonkosi10:
********** 318
Please assist us with the correct contact details to contact you, contact number on Hello Peter do not work ***)
If the number you query about is on prepaid, please contact the prepaid department for further assistance, 135 from a prepaid number to speak to a prepaid consultant.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply25 Jun 2018, 08:36
Official
Thank you for your information.
We cannot see the information provided due to Hello Peter will change any numbers with a ***
See feedback from Hello peter
Jun 13, 2018
1 week ago
sthonkosi10:
********** 318
Please assist us with the correct contact details to contact you, contact number on Hello Peter do not work ***)
If the number you query about is on prepaid, please contact the prepaid department for further assistance, 135 from a prepaid number to speak to a prepaid consultant.
Kind Regards,
Alice van der Merwe
Best regards,