GD
Gugu D
1 reviews | Active since Mar 2014
01 May 2015, 14:18
r600 debited on use of tablet
MTN debited R600 off my account when I had data that I could not use
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Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 14:53Hello jidube,
Thank you for raising your concerns with MTN.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels. Therefore the matter has been raised with the billing management team for urgent intervention.
Regards
Lorraine
REQ: ***
Thank you for raising your concerns with MTN.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels. Therefore the matter has been raised with the billing management team for urgent intervention.
Regards
Lorraine
REQ: ***
MTN South Africa's reply13 May 2015, 14:53
Official
Hello jidube,
Thank you for raising your concerns with MTN.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels. Therefore the matter has been raised with the billing management team for urgent intervention.
Regards
Lorraine
REQ: ***
Thank you for raising your concerns with MTN.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels. Therefore the matter has been raised with the billing management team for urgent intervention.
Regards
Lorraine
REQ: ***