WS
Wayne S
1 reviews | Active since Mar 2009
08 Dec 2015, 14:23
R60 for 30 sec phone call??
Bought R60 recharge voucher (***52 6521) at 10:42am and load at 10:48. <br> Make call at 10:54 for exactly 30 seconds.<br> Connect to free wifi at The Glen Shopping Mall.<br> Receive 1.5Mb data on WhatsApp (free as on wifi). Send nothing.<br> Don't use the phone at all until arrive home to check balance....,.77 cents....***??
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MTN South Africa's replyOfficial
11 Dec 2015, 11:34Hello ATLAS,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number you recharged on so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number you recharged on so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply11 Dec 2015, 11:34
Official
Hello ATLAS,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number you recharged on so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number you recharged on so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***