CM
Cindy M
1 reviews | Active since Feb 2018
09 Jan 2019, 14:05
R60 AIRTIME DISAPPEARED
I have made 1 call with a R60 and the rest is taken// DISAPPEARED!!! HOW THE HELL DO YOU EXPLAIN THAT?!
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MTN South Africa's replyOfficial
10 Jan 2019, 14:24Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have tried to contact you regarding your missing airtime. I will rectify and advise shortly via your email.
Warm RegardsZenetta Portia ViljoenComplaints Management team
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have tried to contact you regarding your missing airtime. I will rectify and advise shortly via your email.
Warm RegardsZenetta Portia ViljoenComplaints Management team
MTN South Africa's reply10 Jan 2019, 14:24
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have tried to contact you regarding your missing airtime. I will rectify and advise shortly via your email.
Warm RegardsZenetta Portia ViljoenComplaints Management team
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have tried to contact you regarding your missing airtime. I will rectify and advise shortly via your email.
Warm RegardsZenetta Portia ViljoenComplaints Management team