MB
Martin B
1 reviews | Active since Dec 2010
24 Aug 2015, 17:38
R5_994
May someone please explain to me how i am owing 5999... to mtn now? I reiterate Mtn service is terrible... How must a person feel to get a bill for 5994 without any justification??? After numerous times i have asked for somebody to contact me... I maintian you are ******ioning money from your clients for alleged data usage
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MTN South Africa's replyOfficial
11 Sept 2015, 10:05Hello Marujansen,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Kindly be advised that as per *** the data usages has been validated and are correct. Regarding the payment, there has been debit orders that have returned from the debit order of 20 May 2015 , 20June 2015 and 20 July 2015. A payment arrangement can be done on how the account can be settled.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
Warm Regards
Ntebaleng.
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Kindly be advised that as per *** the data usages has been validated and are correct. Regarding the payment, there has been debit orders that have returned from the debit order of 20 May 2015 , 20June 2015 and 20 July 2015. A payment arrangement can be done on how the account can be settled.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
Warm Regards
Ntebaleng.
REQ:***
Best regards,
MTN South Africa's reply11 Sept 2015, 10:05
Official
Hello Marujansen,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Kindly be advised that as per *** the data usages has been validated and are correct. Regarding the payment, there has been debit orders that have returned from the debit order of 20 May 2015 , 20June 2015 and 20 July 2015. A payment arrangement can be done on how the account can be settled.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
Warm Regards
Ntebaleng.
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Kindly be advised that as per *** the data usages has been validated and are correct. Regarding the payment, there has been debit orders that have returned from the debit order of 20 May 2015 , 20June 2015 and 20 July 2015. A payment arrangement can be done on how the account can be settled.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
Warm Regards
Ntebaleng.
REQ:***
Best regards,