R48k debited from my account - using me as a BANK!

Dear all <br> <br> Going into the third week of complete and utter frustration, multiple calls to the MTN call center and significant time and costs in following up, this after MTN has incorrectly deducted R47 685.09 from my bank account in the last debit order cycle (over 3 weeks ago), I am not any closer in recovering money MTN took from me. <br> <br> I have raised several concerns with the customer care department, and heading into the third week since the matter arose I have had absolutely no apology from MTN. The process has been incredibly frustrating, and I would like to know how MTN is going to address the following (after discussing this with the customer care line several time):<br> <br> - When I can expect the R48K that was incorrectly debited from my account to be reimbursed. I would like a day and time please! <br> - How will MTN compensate me for loss of interest ? <br> - How will MTN compensate me for the frustration caused and significant costs of making several calls to MTN customer care. <br> <br> Needless to say, my experience with MTN, being a new MTN customer has been nothing but frustrating and I will not recommend MTN as a service provider to anyone. Inevitably, I will cancel my contract.