NS
Nkele S
1 reviews | Active since Apr 2011
30 Nov 2015, 11:02
R400 to R10000
My bill for November moved from R400 to R10000.I hv a cap on this account...How is this possible?I need MTN do review this urgently and give me feedback.
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MTN South Africa's replyOfficial
01 Dec 2015, 14:32Hello Dikeledis,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records we see that yesterday a request was sent to our billing department for charges to be validated and the report to be sent to you. Kindly allow 7 working days to receive the report.
Thank you for giving us the opportunity to assist you
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records we see that yesterday a request was sent to our billing department for charges to be validated and the report to be sent to you. Kindly allow 7 working days to receive the report.
Thank you for giving us the opportunity to assist you
Regards
Nompumelelo
REQ:***
MTN South Africa's reply01 Dec 2015, 14:32
Official
Hello Dikeledis,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records we see that yesterday a request was sent to our billing department for charges to be validated and the report to be sent to you. Kindly allow 7 working days to receive the report.
Thank you for giving us the opportunity to assist you
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records we see that yesterday a request was sent to our billing department for charges to be validated and the report to be sent to you. Kindly allow 7 working days to receive the report.
Thank you for giving us the opportunity to assist you
Regards
Nompumelelo
REQ:***