R40 UNLIMITED DATA FOR ONE DAY
<p>WOW, thanks for the unlimited data MTN, I paid R40 for this unlimited data for 1 day and it gave me a message shortly after loading which reads: YOU'VE REACHED 150MB OF YOUR INTERNET FAIR USAGE ON YOUR MTN 1 DAY BUNDLE, YOUR MAX SPEED WILL NOW BE LIMITED TO UP T" and that is where the message stops, I have been trying to update an app which is 36mb for the last hour or so and still not updated. Why do you block after only 150mb, You could at least give 1GB. Selfish that's what it is, I won't purchase this again.</p>
Dear Charlotte,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that we have escalated the matter so that it is brought to the attention of the relevant people. We will endeavour not to let this happen again going forward.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Thank you
Kind regards
Tarryn - MTNSA
Dear Charlotte,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that we have escalated the matter so that it is brought to the attention of the relevant people. We will endeavour not to let this happen again going forward.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Thank you
Kind regards
Tarryn - MTNSA