<p>I bought a R40 uncapped bundle that is said to be throttled down to 128kbps, however, I am getting speeds of 9kbps constantly and I cannot use the internet without hiding the images on chrome.</p>
Good day Peter,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
Kindly note the uncapped bundle is not ideal for heavy Internet usage as per the fair usage clause data speeds are throttled up to a maximum of 128kbps. Note the speeds are also dependant on the amount of subscribers using the network in your area at the time.
We trust that you find the above in order.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,
Good day Peter,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
Kindly note the uncapped bundle is not ideal for heavy Internet usage as per the fair usage clause data speeds are throttled up to a maximum of 128kbps. Note the speeds are also dependant on the amount of subscribers using the network in your area at the time.
We trust that you find the above in order.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,
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