CM
Clement M
1 reviews | Active since Jul 2015
21 Jul 2015, 11:47
R200 airtime chowed within 2 hours
As today is the 21st of July my contract airtime was credited when I check my balance this morning it was R212, 149Mb. I only made a few calls of which is just one call that was successful. 2 hours later I checked my balance it was R53.00 and no data then I decided to call the service provider where they told me I spent like 28 minutes which doesn't show the number that I called and not visible on my call records.
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MTN South Africa's replyOfficial
30 Jul 2015, 13:04Hello clemmy1,
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Our call records data indicate that most of your airtime and data was depleted through the Internet usage. You may however foward the request for the copy of the Itemised Bill to *** or contact 808 help line since there product is not available on the package you have and there will be a fee of R21.50 charged for the Itemised Bill.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Our call records data indicate that most of your airtime and data was depleted through the Internet usage. You may however foward the request for the copy of the Itemised Bill to *** or contact 808 help line since there product is not available on the package you have and there will be a fee of R21.50 charged for the Itemised Bill.
Regards,
Nomonde.
REQ:***
MTN South Africa's reply30 Jul 2015, 13:04
Official
Hello clemmy1,
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Our call records data indicate that most of your airtime and data was depleted through the Internet usage. You may however foward the request for the copy of the Itemised Bill to *** or contact 808 help line since there product is not available on the package you have and there will be a fee of R21.50 charged for the Itemised Bill.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Our call records data indicate that most of your airtime and data was depleted through the Internet usage. You may however foward the request for the copy of the Itemised Bill to *** or contact 808 help line since there product is not available on the package you have and there will be a fee of R21.50 charged for the Itemised Bill.
Regards,
Nomonde.
REQ:***