GM
Gugu M
1 reviews | Active since Aug 2015
15 Sept 2015, 16:42
R1G disappeared!
I bought a 1gig data bundle. I did not receive an extra 1gig as promised! plus my data was finished within 10hours of buying and I did not even use it. I only logged on to instagram a couple of times. I buy a 1gig every month and it lasts me 2weeks if not more!!! and today its 10hours? and they tell me they cant assist me?
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Replies (1)
MTN South Africa's replyOfficial
17 Sept 2015, 15:03Hello Sinegugulethu,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that your data was used for internet connections.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that your data was used for internet connections.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply17 Sept 2015, 15:03
Official
Hello Sinegugulethu,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that your data was used for internet connections.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that your data was used for internet connections.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,