MG
Mbuso G
1 reviews | Active since Aug 2015
30 Aug 2015, 19:34
R195 p/m Data contract turn R7000 p/m
I have a 2G data contracts on which I pay R195 per month. On Wednesday 20 May I received a sms from MTN saying \this is a friendly reminder that's you have exceeded 90% of the credit limit of R6984"for the month of May. I tried to call them and found out what's happening"
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MTN South Africa's replyOfficial
31 Aug 2015, 12:08Hello mbusogoba,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply31 Aug 2015, 12:08
Official
Hello mbusogoba,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***