TO
Tanith O
1 reviews | Active since Dec 2009
21 Jun 2015, 09:48
R180 recharge not reflecting/808number redundant
I charged my phone with R180 - it didn't reflect.<br> I waited till this morning and called 808 to no avail.<br> I tried again and no answer.<br> <br> I would really appreciate my funds to reflect as this constitutes *****.<br>
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Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 09:49Hello Tanith,
Thank you for taking time to raise your concerns with MTN.
Please be advised that as per our records the R180.00 airtime loaded at 09:33 on 20 June shows that it was used to connect to the internet.
Kindly avoid multiple sessions and disconnect your sessions as soon as you are done on the internet.
Warm regards
Tshepiso
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please be advised that as per our records the R180.00 airtime loaded at 09:33 on 20 June shows that it was used to connect to the internet.
Kindly avoid multiple sessions and disconnect your sessions as soon as you are done on the internet.
Warm regards
Tshepiso
REQ:***
MTN South Africa's reply22 Jun 2015, 09:49
Official
Hello Tanith,
Thank you for taking time to raise your concerns with MTN.
Please be advised that as per our records the R180.00 airtime loaded at 09:33 on 20 June shows that it was used to connect to the internet.
Kindly avoid multiple sessions and disconnect your sessions as soon as you are done on the internet.
Warm regards
Tshepiso
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please be advised that as per our records the R180.00 airtime loaded at 09:33 on 20 June shows that it was used to connect to the internet.
Kindly avoid multiple sessions and disconnect your sessions as soon as you are done on the internet.
Warm regards
Tshepiso
REQ:***