R14 000 roaming costs

I received a cost of roaming and requested itemised billing and the sim card number allocated to this cost. The reply was go to this website or phone this number, in other words \do it yourself". I pay for itemised billing and they have charged erroneously. I must do the run around to resolve all while they cut my outgoing calls.<br> It has taken more than a week to resolve. Perhaps some good advertising at Grayston and 14th avenue is required to wake up incompetence and arrogance. Checking the percentage happy 3% as opposed to those unhappy 97% perhaps they are not capable of dealing with the customer and should just close thier operations"""