R1000 Not Credited to MoMo Wallet – No Help from MTN

I deposited R1000 into my MoMo wallet on 3 July 2025 at 15:45 via Capitec Pay. It's now been over 6 days, and the funds still haven’t reflected in my wallet.

I contacted MTN MoMo support immediately, submitted my proof of payment, and followed all instructions. But every time I follow up, I’m told to wait another 3 working days — and then nothing happens. No one gets back to me. Emails are ignored. I’ve even tried contacting ******** and *** — still nothing.

I feel like I’m being made a fool. I worked hard for that money and now MTN is failing to assist me properly. This is completely unprofessional.

I need my R1000 to be either credited to my wallet immediately or refunded to my Capitec account.