R 17 k bill - 3 cellphone numbers that aren't mine

To whom it may concern,<br> <br> You may wish to view my feedback to yourselves, dated Nov 2015, to which, I've had no feedback and the situation remains unresolved.<br> <br> With reference to request no : ***, logged with your Bayside Branch in Cape Town on 24.12.2015, I await your feedback aswell.<br> <br> Three cellphone numbers ( ***, *** and *** ) have been linked to my statement, none of which are mine, as per SAPS affidavit submitted. These three numbers have resulted in a R 16 k debit order from my account Nov 2015 and R 17 k debit order from my account Dec 2015. Totally unacceptable !<br> <br> 1. I await feedback from your ***** department.<br> 2. I want my billing changed to manual, with debit order cancelled.<br> 3. I want associated bank fee's refunded to myself ( 01.12.2015 R 200, R 01.12.2015 R 60, 01.12.2015 R 60, 02.12.2015 R 150, 02.12.2015 R 26, 02.12.2015 R 17.50, Dec charges to follow ) all incurred as a result of excessive debit from yourselves )<br> <br> Ive incurred endless phone calls, emails, parking charges and not to mention time wasted trying to resolve above with your less than proactive teams. I expect that I will receive compensation for the above aswell.<br>