Quick to want you to UPGRADE no service delivery

I went in for cellphone upgrade 22/03/2016<br> received phone same day GREAT work MTN Canal Walk<br> <br> However have been given incorrect contract.<br> Was supposed to receive <br> anytime minutes<br> sms's<br> data<br> and free offer valid for month of 30GB<br> <br> I have been phoning up and down to get this and no response since the 23rd of March<br> Today I have been referred back to MTN canal walk with contact details but when you contact number does not exist after contacting Canal Walk centre they confirm MTN has no contact number???<br> As they are walk-in centre. How pathetic that there is no accounts division that can assist with such an error. <br> <br> No one can assist me over the phone I have to go back to store - no one even bother to ask if I am close to the store???? Which I am not.<br> MTN Herm**** even more terrible - they do not even bother to look into cae.<br> I did not do the upgrade in Herm**** as MTN Herm**** told me every time I am not eligible for upgrade?? Since December. Worst MTN shop ever.<br> <br> I do not know what to do next??? <br> Definitely breach of contract MTN has taken their funds but not delivered<br> <br> MTN service ZERO<br> <br> Disappointed from great to poor service