Quick to take your money,slow to deliver service

<p>I have a contract with MTN, which will end at the end of this year (December 2016).</p> <p>As at 01 January I have been out of a job and my last payment to MTN for the contract was end of March. MTN had then disconnected my number due to the fact that I was unable to make payments. I have since found a job. I made payment of the arrears amount on the 27th July and sent through Proof Of Payment on the 28th July. The Proof Of Payment was sent to ********** I received acknowledgment of the email sent. That same day I also went to an MTN branch and one of the consultants also send through the POP. On that Friday 29th July I received an email from customer care saying the matter has been escalated to the legal department. It is now 08 August and not a single person has contacted me. I have tried calling legal but NOBODY seems to know what the number is as I keep getting transferred and each time the person that answers tells me that they do not deal with legal. I have also contacted @MTNzaServices on twitter but I have also not received any help. Maybe now that I have posted this on Hello Peter they will finally respond to my messages. This is not the first time they have done this to me as the last time I wanted to make claim from Insurance for losing my phone and I could not get hold of the insurance yet my account was debited. Very quick to take money extremely slow to deliver on service. I definitely know that I will not be renewing my contract with them when it expires. I’m not asking for much, all I ask Is that you reactivate my number.</p>