QUICK TO BILL YOU BUT NOT COMPENSATE YOU

Please could you pass this onto the correct department....<br> <br> I upgraded my phone and got 30GB free with the promo.Last week Tuesday was my last day before it would be depleted but i was unable to use it as your network was down and this was confrimed all over social media.i could not download anything or do any of my updates due to my connection being lost all the time.i think it is only fair that i be compensated for this.I see that some users recieved a free gig to use as they like due to the network being dropped,I lost out on my data as i could not use it!I think that this is quite unfair!<br> <br> Thank you<br>