MM
Micheal M
1 reviews | Active since Sept 2015
26 Oct 2017, 10:08
Quick to attend matter
I would like to thank Hadifele Lekgetho for a great service in the retention department.
She helped me even find out why there was a delay on feedback. She was very helpful as to my matter of request. I would like to thank her for great job done.
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MTN South Africa's replyOfficial
26 Oct 2017, 14:16Good day Klaus,
We want to thank you for the kind words you said about Hadifele Lekgetho. Your thoughts are important to us, but we are especially pleased when the feedback is positive about our staff. We will be sure to share it with the department and management that assisted you.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply26 Oct 2017, 14:16
Official
Good day Klaus,
We want to thank you for the kind words you said about Hadifele Lekgetho. Your thoughts are important to us, but we are especially pleased when the feedback is positive about our staff. We will be sure to share it with the department and management that assisted you.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,