Questions not answered

I submitted a complaint about the pathetic non existent service from MTN. Together with the fact that the call centre does not operate and senior management could not be bothered about me as a customer together with most customers (judging by the numerous hello peter and social media complaints).<br> I specifically asked why is my phone bill so high even though I switch off my cellular data during working hours and use Wi-Fi...the first complaint about the calls being dropped due to the \technical"error was answered however the question about the extremely high phone bill was avoided. <br> I have also called the call centre to change my deduction date to the 27th many months ago only to have realised its still goes off my account on the 1st.<br> I have already emailed Cell C to request a contract from them I'm sure they will appreciate my service since its now over R2000"