RG
Rudolf G

1 reviews | Active since Jan 2010

18 Aug 2022, 15:05

Questionable business practices

I cancelled 2 data contracts with MTN in January 2022. Despite numerous follow up emails and correspondence with their retentions department they are still deducting the contract payments from my bank account. I tried to block the debit orders via my bank but MTN just changes the amount slightly and for some reason Standard Bank then allows it to be processed. This behavior by MTN in my opinion changes what is poor administration to *****.

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