TB
Tarryn B
1 reviews | Active since Aug 2011
21 Sept 2015, 15:09
Question not being answered
I would like to know if I can pre-order the iPhone 6S from MTN. I emailed customer care and was told to go into a store for assistance. I emailed back saying that I just need to know if it's possible or not, I understand I need to go to a store to actually order the phone, and I received the exact same cookie cutter response, go into a store for assistance. Why can't MTN give decent service via their customer care?
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Replies (1)
MTN South Africa's replyOfficial
24 Sept 2015, 09:38Hello greengirl,
Thank you for the time and effort it took to make us aware of this matter. We sincerely apologize for any inconvenience caused.
Kindly note that availability of stock is subject to demand within every region and it varies from store to store. . Should you wish to pre order with MTN Direct it will have to be on contract not prepaid , if it's prepaid you need to contact MTN Store to order.
Regards
Nompumelelo
REQ:***
Thank you for the time and effort it took to make us aware of this matter. We sincerely apologize for any inconvenience caused.
Kindly note that availability of stock is subject to demand within every region and it varies from store to store. . Should you wish to pre order with MTN Direct it will have to be on contract not prepaid , if it's prepaid you need to contact MTN Store to order.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply24 Sept 2015, 09:38
Official
Hello greengirl,
Thank you for the time and effort it took to make us aware of this matter. We sincerely apologize for any inconvenience caused.
Kindly note that availability of stock is subject to demand within every region and it varies from store to store. . Should you wish to pre order with MTN Direct it will have to be on contract not prepaid , if it's prepaid you need to contact MTN Store to order.
Regards
Nompumelelo
REQ:***
Thank you for the time and effort it took to make us aware of this matter. We sincerely apologize for any inconvenience caused.
Kindly note that availability of stock is subject to demand within every region and it varies from store to store. . Should you wish to pre order with MTN Direct it will have to be on contract not prepaid , if it's prepaid you need to contact MTN Store to order.
Regards
Nompumelelo
REQ:***
Best regards,