Query Still Unresolved since July

Good Day,<br> <br> Please MTN refer to REQ:*** in regard to this complaint below.<br> <br> This is the third report I am now writing on Hello Peter. Although MTN promises to resolve issues and insincerely states in there responses to these comments \...sincerely apologise for any inconvenience"I do not believe they have an interest in resolving these queries.<br> <br> The original date of this query was 4 July 2015 at MTN Rivonia Branch. I wrote an article on Hello Peter on 9 Sep 2015"