kP
kutloano P
1 reviews | Active since May 2016
07 Jun 2016, 09:40
query still not solved
<p>3 weeks after i wrote on hello peter about MTN and their bad service they still dont care, no reply from them, nothing, i wish this could be brodcasted on bill boards so the whole world can see how badly MTN treats their customers </p>
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MTN South Africa's replyOfficial
08 Jun 2016, 11:54Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply08 Jun 2016, 11:54
Official
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Best regards,