AS
Ayesha S

1 reviews | Active since Mar 2009

04 Feb 2016, 15:47

QUERY NOT RESOLVED AND AS A RESULT HANDED OVER!!!!

1. THE CONTRACT WAS LOADED INCORRECTLY AND THE DETAILS DID NOT SYNC.<br> 2. REVERSALS WERE PROMISED IN WRITING AND TELEPHONICALLY AND THIS DID NOT HAPPEN.<br> 3. I MUST HAVE MADE 100 CALLS AND 30 HELLO PETER CASES, POOR SERVICE FAILURE.<br> 4. MY SERVICES WERE DISCONNECTED WHILST WAITING FOR THE CORRECTION ON MY ACCOUNT!<br> 5. I REFUSE TO PAY FOR A SERVICE THAT IS DISCONNECTED WHICH IS WHY I STOPPED PAYING.<br> 6. REVERSE, CANCEL AND REMOVE MY NAME OF ITC, I WILL NOT HESITATE TO TAKE THIS MATTER FURTHER, SINCE I WORK IN THIS INDUSTRY AND AM KNOWLEDGABLE OF ALL THE REGULATIONS!!!!<br> 7. P.S THIS STORY WAS MUCH LONGER, I SHORTENED DUE TO LACK OF TIME- PLEASE DON'T WASTE MY TIME<br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 Feb 2016, 20:29
Official
Hello ayesha1,

Thank you for your post

Please accept our apologies for the inconvenience experienced.

We referred the matter to the legal department they will revert to you for further assistance.

Kind Regards
Siphumezo
REQ:***